Question 1

What is the best way to ask questions and speak with Customer Service?

Accepted Answer

You can get in touch with us via wickwaxcandleco@gmail.com, or via Facebook/Instagram Direct Message (@Wickwaxcandleco).

Question 2

What makes your candles special?

Accepted Answer

We spare no expense when creating our products. We use a 100% natural Coconut/ Soy Wax Blend that gives a clean burn and an amazing scent throw. Our fragrance oils are 100% Phthalate-free+. And we only use lead and zinc free cotton wicks with paper threads woven into the cotton to ensure a consistent burn with higher fragrance loads.
 
+Phthalates, or phthalate esters, are a group of chemicals with a variety of different uses and applications. The most common use is in the manufacturing of plastics to make them more flexible and durable, but phthalates can be found in pharmaceuticals, building materials, cleaning products, and other household goods. ~ CandleScience

Question 3

Do we create candle for specail events ie. Wedding, Family Retreats, or Business Functions?"

Accepted Answer

Absolutely, please contact us at wickwaxcandleco@gmail.com. We can even do custom labels for your event!

Question 4

How do I Return an item?

Accepted Answer

Please refer to our Shipping & Return tab.

FAQ

Frequently asked questions

What is the best way to ask questions and speak with Customer Service?

What makes your candles special?

Do we create candle for specail events ie. Wedding, Family Retreats, or Business Functions?"

How do I Return an item?